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Privacy Policy - Cookies

Protecting the privacy, personal information and data of all those who visit our website is our priority so that you can enjoy all our services with maximum security.

In the context of this ongoing effort, immediately below we will explain to you the nature and way of processing the data we handle as well as your rights in this, so that then, if you agree, you can declare it so that you can make use of our provided services . Personal data is any information that refers to you, the natural persons who use this website, and can lead to the knowledge or verification of your identity. Examples of such information are your name, address, telephone, e-mail, etc. The processing of personal data is any act or series of acts carried out with or without the use of automated means on personal data or sets of personal data such as collection, registration or organization, structuring, storage, adaptation, alteration, the retrieval, the search for information, the use, the disclosure by transmission or dissemination or any other form of disposal, the association, the combination, the limitation, the deletion or the destruction (articles 4 par. 1&2 of the General Data Protection Regulation).

The personal data that our company collects do not under any circumstances concern special categories of data as specified by European and National legislation and specific data concerning racial or ethnic origin, political opinions, religious or philosophical beliefs or participation in a trade union organization as well as genetic, biometric data, data concerning the subject's health or sexual behavior or sexual orientation. The personal data that our company collects does not relate to criminal convictions, offenses or related security measures.

The provision of Data to our company may be necessary to achieve the purposes specified in this Privacy Policy or may be optional. However, if you refuse to provide the basic mandatory data, it will be impossible to achieve the main purpose of collecting the specific Data, and it may, for example, make it impossible for the Company to fulfill the sales contract or provide the other services available on the Web.

The provision of additional Data to the Company, beyond those that are mandatory, is optional and does not have consequences regarding the main purposes of data collection, but their provision serves to optimize the quality of the services provided.

So when you visit our online store, necessarily and for the purpose of providing our services only, we collect, process and use some of your personal data. These actions are done only after your consent and within the strict framework of the execution of the service we provide you. We expressly declare that we comply with the provisions of European and National law regarding the protection of your data and we guarantee that we manage it in the most secure and reliable way to minimize any risk of its leakage or destruction.


Data Protection Officer:

This Privacy Policy also describes how we use, share and protect your personal data, the choices you have regarding your personal data, and how you can contact us. For questions regarding this Privacy Policy, but also any issue related to the processing of your Data (question or request) and the exercise of your rights, you can send an email

To protect the confidentiality of your information, we will ask you to verify your identity before proceeding with any request you make under this Privacy Policy. If you have authorized a third party to make a request on your behalf, we will ask them to demonstrate that they have your permission to act for this purpose.

We respond to your Requests free of charge without delay, and in any event within (1) one month of receiving your request. However, if your Request is complex or there are a large number of your Requests we will inform you within the month if we need to obtain an extension of another (2) two months within which we will respond to you.

If your Requests are manifestly unfounded or excessive in particular due to their repetitive nature, the Company may impose a reasonable fee, taking into account the administrative costs of providing the information or carrying out the requested action, or refuse to proceed with the Request .

Children: We comply with the law and do not allow children to register on our Sites and Apps when they are under 16 years of age. We will seek parental consent for children participating in Company experiences and events.

How we use your personal data:

We want to give you the best possible shopping experience. To achieve this it is necessary to obtain a complete picture of you by combining the Data we have collected. We then use your data to offer you offers for products and services that are likely to be of interest to you.

The legislation for the protection of personal data allows us to do the above in the context of our legitimate interest and the need to understand our customers in order to provide them with a high level of service.

Of course, if you ever want to change how we use your Data, you'll find details of what your rights are and how you can exercise your rights immediately below.

Remember, if you choose not to share Data with us or decline certain communication rights, we may not be able to provide some services you have requested. For example, if you have asked us to notify you when a product is available again, we cannot serve you if you have withdrawn your general consent to receive updates from us.

We collect, process and use your personal data, in particular when you visit our site, when you register, whenever you log into an existing customer account, or when you order products.

We use your personal data always bound by European and National legislation and by this privacy policy. The above actions are carried out strictly only for the provision of the services of this online store and always after your express consent which is given once when you register on the website.

i.    Site visit

Log files

During your visit to the pages of our site, the following data will, as a rule, be stored for technical reasons in so-called log files:

  • The IP address (Internet Protocol address) of the access computer

  • the website from which you are visiting us (recommendation)

  • our websites you visit

  • the date and duration of the visit

  • browser type and browser settings

  • operating system

Cookies Policy:

We use so-called cookies on our websites. Cookies are text files that allow us to make your visit to our website as comfortable as possible. This includes, for example, the default settings for the presentation of our website or shopping cart functions, as well as the possibility of single registration, so that you only have to register on our website once. Cookies contain a unique combination of letters/numbers that identifies the browser used by you. These cookies are stored on your computer temporarily and are only transmitted to our server when you visit our website.

We mainly use session cookies, which are not stored on your hard drive and are deleted when the browser is closed or after long periods of inactivity.

In this way, in order to show you the most interesting content on our Websites or Apps, we will use the Data we keep about your favorite products. This is based on your consent to receive Apps notifications or - for our Sites - your consent to placing cookies on your device. For example, we may display a list of products you have recently viewed or offer you recommendations based on your purchase history and any other Data you have shared with us.

You can view and delete cookies stored on your computer, and control how cookies are generally handled through your web browser settings. You can get more information in the article on our page about Settings andCookies Policy.

Find out more about who we are, how you can contact us and how we process personal data in our Privacy Policy. Please quote your consent ID and date when contacting us about your consent.

The User chooses during his initial visit to the website, whether he accepts the storage of the cookies mentioned in the pop-up window or can choose any of them.

The User knows or must know, in case he wishes to block the storage of these files in his system, how he can, depending on the browsing software (browser) he uses, achieve the desired result - level of protection through settings . In this case, the User knows and accepts that due to the application of this restriction, he may not be able to enter into sales contracts through the Store with the Seller, until the blocking of the storage of "cookies" is lifted.


ii.    Register, login and order:

When you register and are logged in, or when you place an order, or when you start to place an order but do not complete it, we collect, process and use the personal data and information you provide us within the framework of applicable personal data protection legislation. In this context, we may contact you at the e-mail address that you have already notified us with your registration and in accordance with the consent you have given us, during registration, recommending you products and services based on the information we received during your previous logins in the online store or when trying to place your order.

When you are ready to order a product or service from our online store, you are invited to fill out online fields in which there are mandatory and optional information registration fields. The necessary information for the completion and delivery of the order is collected from the mandatory fields, which necessarily include your name, address for delivery and invoicing, as well as information about the payment method you have chosen.

Information about our product range, research and evaluation requests and special promotions:

We use your data for the products you have ordered or attempted to order. We also use your data for other promotions to the email address provided by you. You can disable this email feature at any time.

We want to provide you with offers and suggestions that are most relevant to your interests. To help us form a better and more general understanding of you as a customer, we combine your personal data collected throughout the relationship between us, for example your purchase history in both our physical stores and our online store. For this purpose, we also combine the Data we collect directly from you with Data we receive from third parties to whom you have given your consent to transfer this data to us. For example, by combining this data, this will help us customize your experience and decide what inspiration or content to share with you.

We may use your information to send you information about site promotions and special offers. With your consent, we will use your personal data, preferences and transaction details to inform you via e-mail, internet, telephone and/or social media about relevant products and services, including personalized/personalized offers , discounts, etc. You can object to this feature at any time.

We want you to enjoy reading our e-mails, and in order to continuously improve their content and to use this data for statistical purposes, we measure and store message open and click rates.

Certain informational communications which are necessary for the execution of the contract and the operation of the site, (e.g. confirmation of registration, information from the customer service department) or with services subject to fees (e.g. order confirmation, regarding the contract & payment processing) cannot be disabled. Such notifications will be sent to the contact information provided by you.

To send you research and evaluation requests so that we can improve our services. These messages will not contain advertising content and do not require prior consent when sent by email or text message (SMS). We have a legitimate interest in doing so as it helps our products or services to be more relevant to you. Of course, you are free to opt out of receiving these requests from us at any time by updating your preferences in your online account.

iii.    Our compliance with our obligations arising from the law:

The Seller, complying with Regulation (EU) 2016/679 (General Data Protection Regulation - GDPR) will proceed with the appropriate updates of this policy in order to optimally adapt to the current regulatory framework and amendments or interpretive circulars.

iv.    Miscellaneous

We collect, process and store the personal data and technical information that we derive from your entry to our website, from your any telephone or e-mail communication or through a contact form a) only within the scope of the contract for the sale of products from specific website b) to the extent that this is necessary to prevent or prosecute abuse or other illegal behavior on our website, c) if we are legally required to do so by a government authority such as for example in view of an official directive or a judicial or other decision of the Authorities , as well as d) to secure our rights and claims.

We also inform you that the processing of your Data is carried out either by our specially authorized staff, or through IT systems and electronic devices by the Company and exceptionally by third parties, who, having contractually committed to maintaining confidentiality and protecting the Data perform tasks necessary to achieve the purposes strictly related to the use of our Websites, its services and the sale of products through our Websites. Sometimes, we will need to share your Data with a third party that provides a service (such as courier delivery or a technician visiting your home). Without you sharing your personal data, we would not be able to fulfill your request.

According to the above, the User accepts and agrees that in order to enter into a sales contract with the Seller through the Store, he is required to create a user profile, i.e. a "customer card" where he is asked to enter all necessary information for the purposes of concluding and executing contracts of sale with the Seller.

The User undertakes the obligation to declare to the Seller a true e-mail and product shipping address, while acknowledging that any false statement renders the execution of any of the sales contracts impossible, subject to the Seller's right to claim compensation from the User for any positive damage suffered by his guilty behavior.

The User is solely responsible for keeping the login code in the user profile he will create. The process is automated and the User acknowledges that the Seller cannot intervene in the identification process for entering the Store, nor can she know the password - user code she has chosen.

The Seller is in possession of the personal data entered by the User in the customer record (name, surname, home address - shipping of Products - email address - telephone numbers, and therefore becomes the Data Controller within the meaning of Regulation (EU) 2016/679 ( General Data Protection Regulation - GDPR).

Each use, the processing of these data and all data concerning the Buyers and their electronic trace in the Store, which the Seller undertakes, is done exclusively in accordance with what is stipulated by the GDPR.

Especially with regard to the communication of the Seller with the Buyers with the aim of informing the latter about the Products that the Seller has available through the Store, the Seller is entitled to send to the e-mail address of the Users informative - advertising bulletins, if they have chosen about it and granted express electronic consent to this (opt-in). Also, the same users are provided in a clear and distinct way with the possibility to object at any time to each User (opt-out / unsubscribe), in an easy way and without any charge through their tab / account screen (their profile), but also in from each relevant message, in case the User had not initially objected to this use from the settings of his profile - account.

The Seller will continuously inform the User about the exercise of his rights as a Data Subject.

The above rights and their exercise are subject to restrictions to the extent that they conflict either in principle or due to the manner in which they are exercised by the User with the current legislation and other applicable provisions (e.g. retention of User transaction data for tax purposes – financial transparency of the Seller, retention for proof of consent, etc.).

The User - Data Subject has the right to submit questions and complaints regarding the processing of his personal data by the Seller, to the supervisory national Authority, i.e. the Personal Data Protection Authority, Offices: Kifisias 1-3, P.O. 115 23, Athens, Call Center: +30-210 6475600, Fax: +30-210 6475628, Email:

Duration of data storage:

Your personal data is kept only for the period required to fulfill the purpose for which we collected it as stated above, unless a longer retention period is required by applicable law. Generally this means that we will keep your personal data for as long as you have an account with our Company. In relation to your Personal Data related to product purchases, we retain this data for a longer period in order to comply with our legal obligations (such as tax and commercial law and for warranty purposes). At the end of this retention period, your data will be completely deleted or anonymized, for example by aggregating with other data, so that it can be used in a de-identified way for statistical analysis and business planning.

Some examples of customer data retention periods:


When you place an order, we will keep the personal data you have given us for five years so that we can comply with our legal and contractual obligations.


If your order included a warranty, the relevant personal data will be retained until the end of the warranty period.



Your declaration of consent for the sending of a newsletter is kept for as long as the newsletter is sent to you by the Company and in any case no longer than six months from the cessation of its sending.

The data collected through the use of cookies are kept for 2 years from the moment you give your consent when entering our website for their use.

Your rights:

The User - Subject of the data, may, at any time, exercise the rights provided for in the above Regulation and in particular in articles 12 to 23 thereof and in particular:


  • the right to information and access to his data processed by the Seller

  • the right to restrict data processing,

  • the right to correct and delete part or all of his personal data, and

  • the right to object, i.e. to raise objections to the processing of his personal data.

It should be noted that the exercise of some of the above rights may not allow the conclusion or completion of the execution of the contract with the Seller. The above data will be processed by the Seller mainly until the execution of the contract is completed and further some basic information will be kept that proves the legality of the processing on behalf of the Seller.

The User has the sole and absolute control of this information and can at any time modify or delete it from his account - upon communication where necessary - without the consent or consent of the Seller.

Minimal information-identification data for the execution of an order will always be requested by the Store software, exclusively and solely for this purpose.

If the User wishes to have all data concerning him deleted, the User can contact the Seller by e-mail and exercise his right to "forgetfulness" (rightofoblivion) with regard to the electronic trace of his account and of the data generated by his registration and his interaction with the Store stored on the Seller's servers. The Seller will delete all this data within 7 days and cancel the User's account. The User is entitled to re-register with a new account at any time.

In order to exercise the above right and in general to raise objections to the processing of the User's personal data in accordance with the GDPR, the latter can contact the Seller, on working days from Monday to Friday and between 09.00 and 14.00 by sending an e-mail message to the addresssweet.serendipities.books@gmail.comon the subject of "View Objections to Personal Data Processing - GDPR". If, despite all this, he still considers that his data has been used illegally, he has the right to appeal to the competent Authority (Personal Data Protection Authority - see below).

As part of our continuous and immediate service, we ensure that if you wish, you can be informed about your personal data stored with us, as well as request their correction or deletion. The fastest and simplest way to achieve this is to log in to the customer account and immediately either edit the data stored there, or delete your account completely. In the latter case, your data is not destroyed but remains locked for the absolutely necessary period of time defined by our institutional, contractual or legal obligations. After this time your data will be deleted.

In more detail:

You have the right to access your personal data.

This means that you have the right to be informed by us if we are processing your Data. If we process your Data, you can ask to be informed about the purpose of the processing, the type of your Data we keep, to whom we give it, how long we store it, whether automated decision-making takes place, but also about your other rights, such as correction, deletion of data, restriction of processing and filing a complaint with the Personal Data Protection Authority.

You have the right to correct inaccurate personal data:

If you find that there is an error in your Data you can submit a request to us to correct it (eg correct a name or update a change of address).

You have the right to erasure/right to be forgotten:

You can ask us to delete your data if it is no longer necessary for the aforementioned processing purposes or you wish to withdraw your consent in the event that this is the only legal basis.

You have the right to portability of your Data:

You can ask us to receive the Data you have provided in readable form or ask us to pass it on to another controller.

You have the right to restrict processing:

You can ask us to restrict the processing of your Data pending the consideration of your objections to the processing.

You have the right to object and withdraw consent to the processing of your Data:

You can object to the processing of your Data and we will stop processing your Data, unless there are other compelling and legitimate reasons that override your right. If you have given your consent to the collection, processing and use of your personal data, you can withdraw your consent at any time with future effect.

In case we rely on our legitimate interest:

In cases where we process your personal data based on our legitimate interest, you can ask us to stop for reasons related to your personal situation. We must then do so unless we believe we have a compelling legitimate reason to continue processing your Personal Data.

Consent, right to object:

To summarize the above, upon entering our website and in order to complete your browsing and order a product or service, you will be required to consent either each time you enter or once upon registering as a customer or to all or individually to a from the following: a) in the collection, processing, storage and transmission of your personal data for the execution of the service you desire, b) in the processing of your preferences and orders for the compilation of your consumer profile, c) in the sending of informative and advertising electronic or regular mail messages, d) the use of cookies as detailed above, e) the transmission of personal data to third parties.

The above express consent can be revoked at any time. We ask for your understanding if the implementation of your objection/revocation of consent may take some time for technical reasons and you continue to receive notifications from us in the meantime.

For the purposes of withdrawing your consent or objecting, a simple notification of these to us is sufficient. For this purpose, you can use our contact details (paragraph 1) free of charge.

To the extent that you receive information from us by e-mail, you can do so even more easily by clicking on the link included in the e-mail.


Social Network Button:

We offer you so-called social plugins of various social networks (e.g. the Facebook "Like" button) on our website. The integration of these plugins is implemented via by the company Clearsprings Technologies, Inc, 8000 WestparkDrive, Suite 625, McLean, VA 22102, USA.

To protect your privacy, we use a technical solution for the integration of social plugins that prevents data (e.g. IP address) from being transmitted to addthis or social networks such as Facebook as soon as our website is opened. Only when social plugins are clicked for the first time are they activated. This results in your web browser retrieving the plugins from the addthis servers and displaying them as part of our website. In this combination, information (e.g. IP address) is transmitted to addthis in the USA and to social networks such as Facebook. In addition, may store cookies or so-called "webbeacons" on your computer. Only when you click on the social plugins a second time will you be able to make full use of the "Invite a friend" button (eg "Like"). If you are a member of a social network and click on the relevant social plugin, the provider of the social network may be able to link the information about the visit to our website with your profile data on the network. Therefore, please contact the operators of the social networks used by you for information about these functions. Detailed information about the operation of can be found in the privacy policy of by clicking

Find out about your individual browser setting options in relation to how you can manage cookies and webbeacons. You can get this information from your browser manufacturer. In addition, third-party providers offer so-called browser extensions and plugins with which you can configure the way your browser manages cookies and personal information. By selecting the social networking buttons above, you also provide your consent for all of the above.

Visiting websites of other companies:

The existing website may contain links to the websites of other companies. We are not responsible for the data protection measures of the external websites that you may access through these links.

Please be informed in relation to the protection of your data on these external websites.

What is the applicable law when we process your Data:

Applicable Law is Greek Law, as formulated in accordance with the General Regulation for the Protection of Personal Data 2016/679/EU, the Greek Law 4624/2019 and in general the applicable national and European legislative and regulatory framework for the protection of personal data.

The competent courts for any arising disputes related to your Data are the Courts of Chania.

Changes to this Privacy Notice:

We wish to always present our customers with attractive product offers and therefore constantly adapt our product range to our customers' wishes. Therefore, it may be necessary to renew and amend this data protection notice again. For this reason, we recommend that you be informed of any modifications to this page on a regular basis.

To the extent that such modifications may affect the consent granted by you, we will notify you separately. This privacy policy was last modified on May 10, 2021.

Data Security:

The security of your personal data is a high priority for us. Therefore, we protect your data, stored with us through appropriate technical and organizational measures to effectively prevent loss or misuse by third parties. In particular, our employees, who process personal data, are committed to maintaining confidentiality. In order to ensure the long-term protection of your data, the technical security measures are regularly monitored and, if necessary, updated with the corresponding prevailing technology standards.


IV. Transitional provisions:

The non-exercise by the beneficiary of any right of authority or right of compensation, deriving from the law, does not in any case amount to a waiver of this right. In the event that one or more of the provisions contained in these Terms of Use is deemed contrary to law, and therefore invalid or voidable, it ceases to be valid without affecting the validity of the remaining terms.

CAUTION: Legal Consequences:

The use, re-publication, circulation, etc. or in any other way, even in the future, exploitation of the data without the permission of the beneficiary entails heaps of civil and criminal penalties, in particular from the law 2121/1993 "on intellectual property", of the P.K. ., and article 60 of the Civil Code, as well as other more specific laws. Source:

Governing Law – Jurisdiction:

This Agreement shall be governed by European and Greek Law, in particular the laws governing matters relating to electronic commerce, distance sales and consumer protection, and shall be subject to the exclusive jurisdiction of the courts of Chania. The beneficiary-owner of this website, however, has the right to waive this provision and to apply or interpret these terms in accordance with the law of the user's country, and to submit any disputes and/or to the jurisdiction of the user's country.

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